Terms & Conditions

Shipping & Handling

SNOW offers free UPS Ground round-trip shipping to all customers. By using our provided UPS Ground shipping label to send your broken handpieces in for evaluation and repair, you are accepting the following shipping conditions:

SNOW Dental Handpiece Repair, LLC is not responsible for any damaged or lost handpieces while in transit either to SNOW Dental Handpiece Repair, LLC or in return transit to your office.

Package handpieces and related equipment securely in bubble wrap using a sturdy box with a sufficient amount of tape to enclose all box seams and openings. Unsecure handpieces are at greater risk of damage or loss during transit.

Fully tape the shipping label onto the box to prevent a lost package due to a damaged shipping label.

In the event of a lost UPS Ground package after your handpieces have been repaired while in transit to your office, SNOW Dental Handpiece Repair, LLC will evaluate any lost equipment and offer similar replacement options on a case by case basis.

If you choose to use your own shipping method, verify our mailing address before shipping your equipment. SNOW is not responsible for any loss or damage incurred while handpieces are in transit.

Free Local Pickup & Delivery

SNOW offers free pickup and delivery to all customers within a 50 mile radius of Richland, Washington. By requesting a free local pickup, you are accepting the following conditions:

SNOW Dental Handpiece Repair, LLC offers this service free of charge with every handpiece repair.

SNOW Dental Handpiece Repair, LLC retains the right to substitute free UPS Ground shipping in place of free pickup and delivery due to various constraints that may arise.

If insufficient form data is submitted, SNOW Dental Handpiece Repair, LLC will call you to verify information is correct before completing a free pickup or delivery.

SNOW Dental Handpiece Repair, LLC does not have a physical storefront location or customer access. For evaluation and repair, equipment must either be shipped or picked up by SNOW Dental Handpiece Repair, LLC.

Currently, all local pickups and deliveries are completed by Jared LaPlant, SNOW's Owner and Lead Technician. Anyone other than Jared LaPlant does not represent SNOW Dental Handpiece Repair, LLC. If an unauthorized individual attempts to represent SNOW Dental Handpiece Repair, LLC, they should be denied access to equipment and your office.

Liability Terms and Conditions

By using SNOW Dental Handpiece Repair, LLC for your handpiece and equipment repairs, you accept the following liability conditions:

Any claim shall not exceed the replacement price of the repaired equipment.

SNOW Dental Handpiece Repair, LLC shall not be held liable for any incidental, accidental or consequential damages, even if you are informed of the possibility of these damages as a result of the professional advice given, repair completed or use of equipment.

SNOW Dental Handpiece Repair, LLC shall not be held liable for customer's use, negligence or willful misconduct, modification, maintenance or lack thereof, or disposal of equipment.

SNOW Dental Handpiece Repair, LLC shall not be held liable in the event of customer violation of of any county, local, state or federal laws and regulation regarding equipment labeling, packaging and use.

Estimate/Invoice Payment

By using SNOW Dental Handpiece Repair, LLC for your handpiece and equipment repairs, you accept the following payment conditions:

SNOW Dental Handpiece Repair, LLC repairs include a net-15 invoice. Payment is due and expected within 15 days of receipt with your repaired handpieces.

Past due invoices not paid within 30 days of invoice due date will be updated with a 5% late payment fee and either mailed or emailed to your office for payment.

Invoices that are not paid will result in termination of future service performed by SNOW Dental Handpiece Repair, LLC.

Upon customer's request, payment information will be saved to SNOW Dental Handpiece Repair, LLC's secure offline system for payment of future approved invoices. At any time, a customer may contact SNOW Dental Handpiece Repair, LLC to delete or change any saved payment information.

Any information voluntarily shared with SNOW Dental Handpiece Repair, LLC for the purpose of handpiece repair, sale or payment by customer is stored securely offline and will never be shared, sold or used for external advertising.

Repair Warranty

By using SNOW Dental Handpiece Repair, LLC for your handpiece and equipment repairs, you accept the following warranty conditions:

Pneumatic high speed handpiece repairs performed by SNOW Dental Handpiece Repair, LLC include an updated Six (6) month warranty, as of 9/10/2024. Handpiece repairs still under our prior four (4) month warranty or would fall under our new six (6) month warranty will be covered by our new warranty. This warranty covers labor and installed new components. In the event of a warranty repair, the handpiece will be evaluated and all worn, corroded or broken components previously serviced by SNOW Dental Handpiece Repair, LLC will be repaired, cleaned or replaced under warranty. Any worn, corroded or broken components not previously serviced by SNOW Dental Handpiece Repair, LLC will be issued a pro-rated repair estimate.

Pneumatic low speed handpiece repairs performed by SNOW Dental Handpiece Repair, LLC include a six (6) month warranty. This warranty covers labor and installed new components. In the event of a warranty repair, the handpiece will be evaluated and all worn, corroded or broken components previously serviced by SNOW Dental Handpiece Repair, LLC will be repaired, cleaned or replaced under warranty. Any worn, corroded or broken components not previously serviced by SNOW Dental Handpiece Repair, LLC will be issued a pro-rated repair estimate.

Electric high speed handpiece repairs performed by SNOW Dental Handpiece Repair, LLC include a six (6) month warranty. This warranty covers labor and installed new components. In the event of a warranty repair, the handpiece will be evaluated and all worn, corroded or broken components previously serviced by SNOW Dental Handpiece Repair, LLC will be repaired, cleaned or replaced under warranty. Any worn, corroded or broken components not previously serviced by SNOW Dental Handpiece Repair, LLC will be issued a pro-rated repair estimate.

Electric low speed handpiece repairs performed by SNOW Dental Handpiece Repair, LLC include a six (6) month warranty. This warranty covers labor and installed new components. In the event of a warranty repair, the handpiece will be evaluated and all worn, corroded or broken components previously serviced by SNOW Dental Handpiece Repair, LLC will be repaired, cleaned or replaced under warranty. Any worn, corroded or broken components not previously serviced by SNOW Dental Handpiece Repair, LLC will be issued a pro-rated repair estimate.

Evaluated handpieces deemed non-repairable will be returned unrepaired in the same condition when originally sent to SNOW Dental Handpiece Repair, LLC in broken or worn condition to be evaluated.

Promotional First Repair

By using SNOW Dental Handpiece Repair, LLC's promotional first $49 +tax repair offer, you accept the following conditions:

SNOW Dental Handpiece Repair, LLC shall deny repair of any handpiece unable to be repaired due to deteriorated handpiece condition rendering it beyond economically repairable.

This promotion is valid from September 12, 2024 to September 12, 2025. SNOW Dental Handpiece Repair, LLC may terminate this promotion at any time before promotion expiration.